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Top 10 IT Issues, 2015: Inflection Point (EDUCAUSE)

Top 10 IT Issues, 2015: Inflection Point
By Susan Grajek
Published on Monday, January 12, 2015

EDUCAUSE presents the top 10 IT issues facing higher education institutions this year. What is new about 2015? Nothing has changed. And everything has changed. Information technology has reached an inflection point. Visit the EDUCAUSE top 10 IT issues web page for additional resources.

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By Susan Grajek and the 2014–2015 EDUCAUSE IT Issues Panel

Change continues to characterize the EDUCAUSE Top 10 IT Issues in 2015. The pace of change seems not to be slowing but, rather, is increasing and is happening on many fronts. There is reason to believe that higher education information technology has reached an inflection point—the point at which the trends that have dominated thought leadership and have motivated early adopters are now cascading into the mainstream. This inflection point is the biggest of three themes of change characterizing the 2015 EDUCAUSE Top 10 IT Issues (see Figure 1). A second dimension of change is the shifting focus of IT leaders and professionals from technical problems to business problems, along with the ensuing interdependence between the IT organization and business units. Underlying all this strategic change, the day-to-day work of the IT organization goes on. But change dominates even the day-to-day, where challenges are in some ways more complex than ever. This “new normal” is the third theme of change.

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